Saturday, September 2, 2023 at 10:42 pm
New York – Disney said it was negotiating a new deal with Charter Communications after Disney pulled ESPN, ABC and other cable channels from Charter-owned Spectrum’s cable service.
Spectrum TV subscribers will no longer be able to access Disney’s live sports, news coverage and entertainment programming, the company said.
During ESPN’s live broadcast of the U.S. Open on Thursday, Disney’s cable network on the Spectrum cable service suddenly shut down, leaving only a black screen.
Cable operator Charter Communications serves more than 32 million customers in 41 states through its Spectrum brand, according to its website. Disney said it has “successful deals with pay-TV providers of all types and sizes across the country, and the rates and terms we are seeking in this renewal are market-driven.”
Charter issued a statement saying: “We are disappointed by The Walt Disney Company’s decision to remove their network from our lineup and deprive our customers of viewing opportunities. The current video ecosystem has been broken. We have worked with Walt Disney Co. Together, the Walt Disney Company has come up with a model that creates better consistency for the industry and better choice for our customers. We hope to find a way forward.”
In response, Disney released this statement on Friday:
“Charter refused to enter into a new agreement with us that reflected market-oriented terms. Contrary to their claims, we offered Charter the best terms in terms of rates, distribution, packaging, advertising, etc. We came up with creative ways for Disney to Spectrum TV subscribers’ direct-to-consumer offerings, including the opportunity to offer new flexible packages, have become the focus of possible choices for consumers. While Charter claims to value our direct-to-consumer services, they are, as they publicly state That way, demand that these services be made available for free. Charter is disenfranchising consumers from accessing this content because they are not licensing these services in exchange for any value. Our linear channel and direct-to-consumer services are not the same thing and we continue to invest Exclusive premiere original content across our linear networks, including live sports, news and appointment viewing.”Similarly, across our direct-to-consumer services, we have invested billions of dollars in exclusive content, which has contributed to Incremental for our linear network. “Among programs that are important to subscribers, including the U.S. Open. Charter’s actions have caused harm to consumers ahead of the start of the college football season on ABC and ESPN networks. We value our relationship with Charter and are ready to return to the negotiating table and restore their customers’ access to our unparalleled content as quickly as possible.”
There has been no word yet on when or if a deal will be reached. If you were affected by the outage, please contact Spectrum directly at (855) 366-7132 or visit keepmynetworks.com.
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Disney is the parent company of WABC-TV.
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