Following the recent Kroll cybersecurity breach, bankrupt cryptocurrency exchange FTX has temporarily suspended the accounts of affected users from accessing its claims portal.
Fortis Announce The decision by X (formerly known as Twitter) is a proactive measure to prevent additional harm from future incidents or in the wake of recent hacks.
In response to the Kroll cybersecurity incident, FTX has taken precautionary measures by temporarily freezing affected user accounts within the customer claims portal. We appreciate your patience and will provide more information on next steps in due course.
— FTX (@FTX_Official) August 25, 2023
Users are strongly advised not to revise their statements or change the accepted schedule for this event. All claim data submitted through the Kroll customer claims portal remains secure and valid, FTX said.
Kroll was the appointed claims and notification agent for FTX’s ongoing bankruptcy proceedings, which suffered a breach that exposed non-sensitive data related to claimants involved in the bankruptcy case. In response, Kroll assured FTX of its active management of the situation and ongoing monitoring. FTX later confirmed this assurance, confirming that the breach had no impact on account passwords, internal systems, or the security of financial funds.
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Kroll informs affected individuals directly of precautions for self-protection. FTX clarified that Kroll does not handle FTX account passwords and FTX’s internal systems are not affected.
Nonetheless, blockchain analyst ZachXBT confirmed that phishing emails have started reaching FTX customers, suggesting that their personal data may have been compromised.
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