Employees at edtech giant Byju can’t use data management tools Tableau and Tooljet, as well as other customer relationship management (CRM) platforms like Leadsquared and Orderhive, because the company hasn’t made monthly payments to suppliers.
On Aug. 31, employees lost access to Tableau, Tooljet, and CRM platforms like Leadsquared and Orderhive for about two months, the sources said, speaking on condition of anonymity.
CRM systems help salespeople by centralizing customer data, automating tasks, tracking leads, and recording communications. At the same time, Tableau and Tooljet help enterprises enhance data visualization and analysis capabilities.
However, educational technology professionals, in response to career line The questionnaire said it was developing its own software and tools and phasing out third-party tools.
“Byju’s has a high-quality technical team who have been building a strong and cost-effective technical backbone and gradually transitioning to third-party software tools and platforms. The purpose of building a single platform for all content management, classroom and CRM solutions It is about ensuring the secure and seamless transfer of information to all stakeholders inside and outside the company’s ecosystem,” the spokesperson said.
Byju’s is always up to the challenge. According to reports, Ananya Tripathi, CEO of Byju’s wholly-owned subsidiary WhiteHat Jr, recently decided to resign. career line.
Earlier this week, three leading employees of the company resigned. Prathyusha Agarwal, Chief Commercial Officer, Byju’s; Himanshu Bajaj, Head of Business, Byju Tutoring Centers; and Mukut Deepak, Head of Business, Grades 4 to 10, have quit the company.
In June, three of Byju’s main investor board members resigned over disagreements with founder Byju Raveendran over operational issues.
Deloitte, the company’s auditor since 2015, resigned in June, citing delays in the company’s financial results for the 2022 fiscal year (2021-22).
Byju’s is also in discussions with creditors for a term loan B to raise funds. The company also laid off more than 2,000 workers this year and gave up its largest office space in Bengaluru.
